Privacy Policy

A legal disclaimer

Last Updated: November 12, 2025

This Privacy Policy explains how Vision Board Group, LLC (“we,” “us,” or “our”) collects, uses, protects, and shares your information when you use our services, website, coaching programs, or communication platforms.

We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and ethically.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Mailing address
Emergency contact (if provided voluntarily)

Service-Related Information

Intake forms
Coaching notes
Session bookings
Assessments or worksheets you complete
Goals, progress, and concerns shared during sessions

Sensitive Information (Voluntary)

Because we provide trauma-informed services, you may choose to share sensitive experiences.
This information is kept confidential, stored securely, and never shared without your written consent unless required by law.

2. How We Use Your Information

We use your information to:

Provide coaching, consulting, or training services
Communicate session reminders or updates
Improve our programs and client experience
Respond to inquiries
Maintain accurate records of your work with us
Send newsletters or updates (only with your consent)

We do not sell your data or share it with marketers.

3. Confidentiality & Data Protection

We prioritize the confidentiality of all client information, especially related to trauma recovery, emotional wellness, or personal history.

We use:

Encrypted storage
Password-protected systems
Secure communication platforms
Limited access protocols

No one may access your information unless they are directly involved in providing your service and bound by confidentiality.

4. Limits to Confidentiality (Required by Law)

We will only share information without your consent if required for safety or legal reasons, including:

Risk of harm to yourself or others
Suspected abuse or neglect (as legally mandated)
Court order, subpoena, or legal request
Required reporting obligations

We will always notify you when possible.

5. Your Rights

You have the right to:

Access the information we have about you
Request corrections to inaccurate information
Request your data be deleted (unless required for legal reasons)
Opt out of emails, newsletters, or updates
Withdraw consent at any time

To request any of the above, email us at: [Your Contact Email]

6. Cookies & Tracking

We may use cookies or analytics tools to understand website traffic and user experience.
You can disable cookies in your browser settings at any time.

7. Third-Party Services

If we use third-party platforms (e.g., Zoom, Calendly, Stripe), their privacy practices apply when you interact with them directly.

We only use reputable, secure, industry-standard platforms.

8. Data Retention

We retain client information for up to 7 years (or as required by law) for administrative, legal, and coaching documentation purposes.

After that, data is destroyed securely.

9. Not a Clinical Mental Health Provider

While we offer trauma-informed support, resiliency training, and coaching services, we do not provide clinical therapy or psychiatric care.

Information shared is protected under coaching ethics, not HIPAA.
However, we voluntarily uphold privacy standards aligned with trauma-informed care.

10. Children’s Privacy

Our services are not intended for individuals under 18 unless:

A parent/guardian provides consent
The service is for a supervised youth program or workshop

We do not knowingly collect information from minors without appropriate permission.

11. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Vision Board Group, LLC
Email: 20visionboard20@gmail.com
Phone: 254-281-1637
Website: www.visionboardgroupllc.com